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We have made every effort to make sure that the information and content on this website is up to date and accurate however, we are unable to guarantee the accuracy or validity of the information and content and any reliance on the information on this website is entirely at your own risk.

These terms and conditions of relating to the use of this website come into effect the first time the user enter the website and constitutes a valid agreement between MotoVantage Holdings and the User.

Any services (online requests) that the User makes use of on the Website will be subject to separate terms and conditions of service and those specific terms and conditions will apply.

We do not represent or warrant that the website, any tools (such as calculators), software, advice, opinion, statement, information, content or online services will be error-free or will meet any particular criteria of accuracy, completeness, reliability, performance or quality. You acknowledge that any reliance upon any such tools, software, advice, opinion, statement or information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of this website.

MotoVantage Holdings may provide hyperlinks to websites not controlled by us or this website may link to other websites with information from third parties (target sites) and such links do not imply any endorsement, agreement on or support by MotoVantage Holdings for the content of such target sites; and MotoVantage Holdings does not editorially control the content on such target sites and shall not be liable, in any manner whatsoever, for the access to, inability to access, security, and performance, content availability, on or through such target sites.

Information, ideas and opinions expressed on this website should not be regarded as professional advice or our official opinion you are strongly advised to seek professional advice before taking any course of action related to them. Calculators supplied on this website are for indicative values only and we shall not be responsible or liable for any inaccuracies or miscalculations arising out of defects or incorrect use.

To the fullest extent permissible by law, we expressly disclaim all (express and implied) warranties, including, without limitation, warranties of merchantability, title, and fitness for a particular purpose, non-infringement, compatibility, security and accuracy in respect of this website and the services accessible on this website. While we take all reasonable precautions to prevent this, we do not warrant that the website or any software available for download via the website is free of viruses or destructive code.

We and our officers, directors, employees, servants, affiliates, shareholders, agents, consultants or employees (in whose  favour this constitutes a stipulation for the benefit of another) shall not be liable for and you hereby indemnify us and our officers, directors, employees, servants, affiliates, shareholders, agents, consultants or employees (in whose  favour this constitutes a stipulation for the benefit of another) against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise and whether the loss was actually foreseen or reasonably foreseeable) arising out of your use of this website or the online services or the information contained on this website or your inability to use this website or the online services.

Without derogating from the generality of the above, we will not be liable for:

  • Any interruption, malfunction, downtime or other failure of the website or online services, our system, databases or any of its components, for reasons beyond our control;
  • Any loss or damage with regard to customer data or other data directly or indirectly caused by malfunction of our system, third party systems, power failures, unlawful access to or theft of data, computer viruses or destructive code on our system or third party systems; programming defects;
  • Any interruption, malfunction, downtime or other failure of goods or services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers, internet service providers, electricity suppliers, local authorities and certification authorities; any event over which we have no direct control.
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Customer Care & Claims

Asist Motorite 087 312 1079
Asist SMART 087 312 1079
Asist Streamline 087 312 1083

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In order for us to assist you to log a claim, please complete the form below. Should anything be unclear or you would like to speak to a consultant, click on the NEED ASSISTANCE button below and we’ll phone you.

Policy
Mandatory information and documents required to log your claim
Please indicate on the diagram below where the damage occurred by clicking the affected area

Required photos must be provided before you can continue:

  • Vehicle license disc
  • One photo of the damage at arm's length from in front of the damaged area, and
  • One photo at an angle from each of the left and right-hand sides of the damaged area

1 General damage area

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2 General damage area

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3 General damage area

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4 General damage area

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5 General damage area

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Financial cover includes Shortfall Cover, Deposit Protection Cover and Credit Life Cover

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Vehicle Information

Please provide us with the following mandatory information

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Vehicle Identification Number that you can find on your license disc.
Is your vehicle used for Commercial purposes?
Does your Vehicle have a full service history?
Does your vehicle have any non-standard modifications?
Can you confirm that all 4 tyres have more than 1mm thread?
Were any modification done to the vehicle suspension, tyre and rims?
Vehicle Financed?
Comprehensive Insurance?

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MANDATE ACCEPTANCE

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Please provide us with the following mandatory information in order to generate your Direct Debit Mandate form in acceptance of the product

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Your cover start date will be the same as your debit order date
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