Skip to main content
 

MotoVantage
Refund & Cancellation Policies

Please click on the Product cancellation policy / refund policy you would like to view by navigating to the product and clicking on the link provided under each product.
 

Maintenance Plan  

To view the Maintenance Plan Refund and Cancellation please click here

Service Plan  

To view the Service Plan Refund and Cancellation please click here

Mechanical Warranty  

To view the Mechanical Warranty Refund and Cancellation please click here

Scratch & Dent Cover  

To view the Scratch & Dent Cover Refund and Cancellation please click here

 

 

 

 

 

Tyre & Rim Cover  

To view the Tyre & Rim Cover Refund and Cancellation please click here

Credit Life Cover  

To view the Credit Life Cover Refund and Cancellation please click here

Deposit Cover  

To view the Deposit Cover  Refund and Cancellation please click here

Shortfall Cover  

To view the Shortfall Cover Refund and Cancellation please click here

 
Close Modal

Choose a product from the MotoVantage Product Range

Select product:

Customer Care & Claims

Asist Motorite 087 312 1079
Asist SMART 087 312 1079
Asist Streamline 087 312 1083

Log a Claim
Close Modal

In order for us to assist you to log a claim, please complete the form below. Should anything be unclear or you would like to speak to a consultant, click on the NEED ASSISTANCE button below and we’ll phone you.

Policy
Mandatory information and documents required to log your claim
Please indicate on the diagram below where the damage occurred by clicking the affected area

Required photos must be provided before you can continue:

  • Vehicle license disc
  • One photo of the damage at arm's length from in front of the damaged area, and
  • One photo at an angle from each of the left and right-hand sides of the damaged area

1 General damage area

Browse or Drag Image
Image 1
Browse or Drag Image
Image 2
Browse or Drag Image
Image 3

2 General damage area

Browse or Drag Image
Image 1
Browse or Drag Image
Image 2
Browse or Drag Image
Image 3

3 General damage area

Browse or Drag Image
Image 1
Browse or Drag Image
Image 2
Browse or Drag Image
Image 3

4 General damage area

Browse or Drag Image
Image 1
Browse or Drag Image
Image 2
Browse or Drag Image
Image 3

5 General damage area

Browse or Drag Image
Image 1
Browse or Drag Image
Image 2
Browse or Drag Image
Image 3

Confirm Claim Details

 

WELCOME

Get a Quick Quote
Get a Quick Quote

In order for us to provide you with accurate quotes, please answer the following questions, as this will determine the information required for your quotes:

This is an error message
Are you interested in a Service Plan?

Warning

We do not cover monthly Service Plan policies for the vehicles that are used to generate income.
Are you interested in Scratch & Dent Cover?
Are you interested in Tyre & Rim Cover?
Are you interested in Financial Cover?
Financial cover includes Shortfall Cover, Deposit Protection Cover and Credit Life Cover

Get a Quick Quote

Personal Information
This is an error message
BackNext

Get a Quick Quote

Personal Information
This is an error message
BackNext

Get a Quick Quote

Vehicle Information

Please provide us with the following mandatory information

This is an error message
No models were found for the selected year and make. Please check if your vehicle make and year is correct.
Is your vehicle used for Commercial purposes?
Does your Vehicle have a full service history?
Does your vehicle have any non-standard modifications?
Can you confirm that all 4 tyres have more than 1mm thread?
Were any modification done to the vehicle suspension, tyre and rims?
Vehicle Financed?
Comprehensive Insurance?

QUICK QUOTE

Product Options
To continue please confirm the required fields
Get a Quick Quote
 
We are generating your quotes
please be patient it will be worth the wait

QUICK QUOTE

Your Cart

The following products are in your cart.

To continue please confirm the required fields
Loading Qualified products
item selected
Total:R
 

QUOTES MAILED

Successfully

Thank you for submitting your details. Your quote is on its way.

Call me Back Request

Successful

Thank you for submitting your details. We will be in contact soon. (Please note that our office hours are Mondays - Fridays from 08:00-17:00, excluding public holidays)

MANDATE ACCEPTANCE

Banking Details

Please provide us with the following mandatory information in order to generate your Direct Debit Mandate form in acceptance of the product

This is an error message
Account Type
Your cover start date will be the same as your debit order date
BackNext
Loading mandates....
Thank You
Successful
You have completed the debit order mandate acceptance for the following product(s):
Loading products....
An email with a copy of your debit order mandate is on its way. For any queries please contact our call center at 087 312 1076
CloseCreate new Quote

Need Assistance

Call Me Back
This is an error message

Warning

We do not cover monthly Service Plan policies for the vehicles that are used to generate income.
 
CancelSubmit

Need Assistance

Get a Quick Quote

You decided to cancel your purchase. Don't worry you can redo a quote at any time

 
YES CANCELBACK
MotoVantage

Customer Self Service

Please note that all Trucks are excluded from these requests, if you need assistance in Truck policy please select "Need Assistance" button below.

Need Assistance

In order for us to assist you with your request, please complete the form below.

Request for...

Previous Owner

Policy

New Owner

Old Vehicle

New Vehicle

Original Company Information

New Company Information

Supporting documents to be loaded

Mandatory information and documents required to maintain your profile