Motorite 087 312 1079 | SMART 087 312 1076 | Streamline 087 312 1083

 

MotoVantage
Refund & Cancellation Policies

Please click on the Product cancellation policy / refund policy you would like to view by navigating to the product and clicking on the link provided under each product.
 

Maintenance Plan  

To view the Maintenance Plan Refund and Cancellation please click here

Service Plan  

To view the Service Plan Refund and Cancellation please click here

Mechanical Warranty  

To view the Mechanical Warranty Refund and Cancellation please click here

Scratch & Dent Cover  

To view the Scratch & Dent Cover Refund and Cancellation please click here

 

 

 

 

 

Tyre & Rim Cover  

To view the Tyre & Rim Cover Refund and Cancellation please click here

Credit Life Cover  

To view the Credit Life Cover Refund and Cancellation please click here

Deposit Cover  

To view the Deposit Cover  Refund and Cancellation please click here

Shortfall Cover  

To view the Shortfall Cover Refund and Cancellation please click here

 
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Customer Care & Claims

Asist Motorite 087 312 1079
Asist SMART 087 312 1079
Asist Streamline 087 312 1083

Log a Claim Close Modal

In order for us to assist you to log a claim, please complete the form below. Should anything be unclear or you would like to speak to a consultant, click on the NEED ASSISTANCE button below and we’ll phone you.

1Personal Details 2Vehicle Damage 3Upload Photos 4Submit Claim
Policy
Mandatory information and documents required to log your claim
Please indicate on the diagram below where the damage occurred by clicking the affected area

Required photos must be provided before you can continue:

  • Vehicle license disc
  • One photo of the damage at arm's length from in front of the damaged area, and
  • One photo at an angle from each of the left and right-hand sides of the damaged area

1 General damage area

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2 General damage area

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3 General damage area

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4 General damage area

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5 General damage area

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Confirm Claim Details

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In order for us to provide you with accurate quotes, please answer the following questions, as this will determine the information required for your quotes:

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We do not cover monthly Service Plan policies for the vehicles that are used to generate income.
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Are you interested in Scratch & Dent Cover?
Are you interested in Tyre & Rim Cover?
Are you interested in Financial Cover?
Financial cover includes Shortfall Cover, Deposit Protection Cover and Credit Life Cover
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Vehicle Information

Please provide us with the following mandatory information

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No models were found for the selected year and make. Please check if your vehicle make and year is correct.
Is your vehicle used for Commercial purposes?
Does your Vehicle have a full service history?
Does your vehicle have any non-standard modifications?
Can you confirm that all 4 tyres have more than 1mm thread?
Were any modification done to the vehicle suspension, tyre and rims?
Vehicle Financed?
Comprehensive Insurance?
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MANDATE ACCEPTANCE

Banking Details

Please provide us with the following mandatory information in order to generate your Direct Debit Mandate form in acceptance of the product

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Account Type
Your cover start date will be the same as your debit order date
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An email with a copy of your debit order mandate is on its way. For any queries please contact our call center at 087 312 1076
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We do not cover monthly Service Plan policies for the vehicles that are used to generate income.
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MotoVantage

Customer Self Service

Please note that all Trucks are excluded from these requests, if you need assistance in Truck policy please select "Need Assistance" button below.

Customer Care & Claims

Asist Motorite 087 312 1079
Asist SMART 087 312 1079
Asist Streamline 087 312 1083
Asist

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In order for us to assist you with your request, please complete the form below.

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Mandatory information and documents required to maintain your profile