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087 312 1079
|
SMART
087 312 1076
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Streamline
087 312 1083
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Select product:
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Customer Care & Claims
Motorite
087 312 1079
SMART
087 312 1079
Streamline
087 312 1083
Log a Claim
1
Personal Details
2
Vehicle Damage
3
Upload Photos
4
Submit Claim
Type of claim:
Select Type of claim...
Credit Life Claim
Coverplus Plan Claim
Deposit Protect Claim
Mechanical Warranty Repair Claim
Repair / Replacement
Repair Reimbursement
Reimbursement for repairs already done
Repair Pre-Authorisation
Repair / Replacement Pre-Authorisation
Scheduled Service
Service Reimbursement
Service Pre-Authorisation
Maintenance Reimbursement
Maintenance Pre-Authorisation
Death Claim
Disability Claim
Courtesy Car
Claim Incident Type:
Select Claim Incident Type...
Death
Disability
Dread Disease
Loss of Income
Mechanical Failure
Malicious Damage
Road Hazard
Wear & Tear
Annual Service
Intermediate Service
Major Service
Minor Service
Vehicle Write-Off
Stolen Vehicle
Courtesy Car
First name
Surname
Email address
Contact Number
Current Mileage
Registration Number
VIN Number
Engine Number
Repairer Name
Repairer Contact Details
Incident Date
Incident Time
Date of Service
Vehicle make
Select vehicle make
Vehicle model
Select vehicle model
Finance Account
Policy
I have a policy number
I don't know my policy number
I don't have a policy number
Policy number
Major/Minor Service
Select Service Type...
Major
Minor
Vehicle license disc
Death certificate
Final medical report
Loss of income evidence
Vehicle Settlement Letter
Bank Account Transaction History
Accident report
Police report
Credit agreement letter
Comprehensive insurance settlement letter
Proof of payment
Repairer diagnostics report/quote
Photos of claim
Quotes (supporting documents)
Invoice (supporting documents)
Cause of repair/event
Mandatory information and documents required to log your claim
Please indicate on the diagram below where the damage occurred by clicking the affected area
Reset Damage Fields
Rendered Canvas Image
Damage
Date of incident
Date
Time
Damage
Date of incident
Date
Time
Damage
Date of incident
Date
Time
Damage
Date of incident
Date
Time
Damage
Date of incident
Date
Time
Required photos must be provided before you can continue:
Vehicle license disc
One photo of the damage at arm's length
from in front of the damaged area, and
One photo at an
angle
from each of the
left
and
right-hand sides
of the damaged area
1
General damage area
Front Image
Browse
or Drag Image
Front
Left Hand Side Image
Browse
or Drag Image
Left
Right Hand Side Image
Browse
or Drag Image
Right
2
General damage area
Front Image
Browse
or Drag Image
Front
Left Hand Side Image
Browse
or Drag Image
Left
Right Hand Side Image
Browse
or Drag Image
Right
3
General damage area
Front Image
Browse
or Drag Image
Front
Left Hand Side Image
Browse
or Drag Image
Left
Right Hand Side Image
Browse
or Drag Image
Right
4
General damage area
Front Image
Browse
or Drag Image
Front
Left Hand Side Image
Browse
or Drag Image
Left
Right Hand Side Image
Browse
or Drag Image
Right
5
General damage area
Front Image
Browse
or Drag Image
Front
Left Hand Side Image
Browse
or Drag Image
Left
Right Hand Side Image
Browse
or Drag Image
Right
Confirm Claim Details
MotoVantage
Customer Self Service
Request for Cancellation
Change of Ownership
Change of Engine
Change of Article
Updating My Personal Information
Debit Order Query
Request your Policy Documents
Confirmation of Cover
Customer Care & Claims
Motorite
087 312 1079
SMART
087 312 1079
Streamline
087 312 1083
NEED ASSISTANCE?
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Need Assistance
Request for...
Previous Owner
First name
Surname
Email address
Contact Number
Full Address
Details to be Updated:
Select details to be updated
Name & Surname
Email address
Home Address
Vehicle Details
Vehicle VIN Number
Policy
I have a policy number
I don't know my policy number
I don't have a policy number
Contract/Policy Number
New Owner
First name
Surname
Email address
Contact Number
Query Type:
Select query type
Debit Date
Amount deducted
Consent provided
Change banking details
Other
Other Query Type
Debit Order Date:
Select debit order date
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Old Vehicle
Vehicle Make
Select vehicle make
Vehicle Model
Select vehicle model
Engine Number
Registration Number
New Vehicle
New Vehicle Make
Select new vehicle make
New Vehicle Model
Select new vehicle model
New Vehicle VIN Number
New Engine Number
Current Mileage
New Registration Number
Type of Engine:
Select a type of engine
New
Used
Reconditioned
Reason for Cancellation:
Select Reason for cancellation
Vehicle Sold
Vehicle Written off
Claims difficulty
Misrepresented at Dealership
Affordability
Mileage reached
Vehicle Stolen
Unhappy with product
Other Reason
Is the request for a Company?
Original Company Information
Company name
Company Registration
New Company Information
Company name
Company Registration
Supporting documents to be loaded
Certified Copy of ID or SA Driver License
Certified Copy of ID or SA Driver License (New Owner)
Proof of Residence
Proof of Residence (New Owner)
Proxy Letter from Company should the plan be in the business's name
Natis (License registration papers) of vehicle
Natis (License registration papers) of New vehicle
Police clearance certificate for engine change
Engine change invoice
Selling Dealer letterhead with motivation
Bank Confirmation Letter
Natis (License registration papers) of vehicle in New Owners' name
Service History Confirmation
Vehicle Finance Statement
By proceeding with this request, you are signing over all rights of the contract/policy referred to in this submission to the new owner of the vehicle in question
I hereby provide authorisation for a Consultant to contact me regarding my request.
Mandatory information and documents required to maintain your profile
Submit
