MOTOVANTAGE
Privacy Notice

1) MotoVantage Privacy Statement

MotoVantage (‘We’, ‘us’ and ‘our’) cares about the privacy, security and online safety of our customers’ (‘you’ and ‘your’) personal information. We take our responsibility to protect your personal information very seriously. This notice explains how we collect, use, share and protect your personal information, as required by the Protection of Personal Information Act (POPIA). Using our services and any disagreements about your privacy are subject to this notice.

As our business grows and changes, we may need to update this notice to reflect those changes. If changes affect you personally, we will try and contact you directly because it is important to us that you always understand how your personal information is used. Please make sure that we always have your latest contact details. Page 9 of 33 The meaning of processing your personal information.

To help you understand this notice, we include the explanations of the terms ‘personal information’ and ‘process’ as used in POPIA:

• Personal information and special personal information are any information relating to an identifiable living or juristic person. Some examples are race, gender, marital status, nationality, age, physical or mental health, disability, language, education, identity number, telephone number, email, postal or street address, biometric information and financial, criminal or employment history.
• Process means any operation or activity, whether automated or not, concerning personal information, including collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation, use, dissemination by means of transmission, distribution or making available in any other form, merging, linking, as well as blocking, degradation, erasure or destruction of information. “Processing” will have a similar meaning.

Why we process your personal information?

We must process some of your personal information in order to provide you with our products and services, and also as required by insurance, tax and other legislation. For example: When you buy one of our services or products, we collect your name, contact information and payment information to complete the transaction. Your personal information is also gathered through our website and other channels we use to distribute, communicate and deliver our services.

We use your personal information to do the following:

Because of the nature of our business, we sometimes make use of other parties like service providers and underwriters who in turn process your personal information.

When we share your personal information to provide our products and services to you, we may share your personal information with, industry bodies, and our service providers.

These are some examples of when we will share your personal information:

We will never sell your personal Information or share it with other parties for their own marketing use, unless you have given us direct permission.

Some information is automatically collected when you use any of our digital channels like websites and apps, we receive, and store information generated by your activities (usage data gathered by cookies) and other information that are automatically collected from your browser or mobile device. Most of this data is generally not personally identifiable. However, some of this data, either alone or when linked with other information, may allow your identity to be discovered. We treat this combined data as personal information, and we protect it accordingly.

Information collected through online advertising we use service providers (such as Google,) to help us deliver our banner advertisements and other online communications. This information is aggregated and cannot be linked to you.