MOTOVANTAGE
Privacy Notice

1) Privacy Policy

Our Privacy Notice governs the way the FirstRand Group (‘us’; ‘we’ or ‘our’), treat your personal information collected electronically when you use our website, apply online for certain products and services, contact us electronically or register for one of the services offered on the website. We respect your privacy and treat your personal information as confidential. Our Privacy Notice explains how we use, collect, share and store your personal information. You may access our full Privacy Notice here.

The FirstRand Group is a group of entities, some of which operate in other countries. MotoVantage is a subsidiary of FirstRand Bank Limited. A simplified group structure highlighting some of the group’s major subsidiaries and businesses is shown in our Privacy Notice. The FirstRand Group follows a multi-branding approach and some of the major brands in the Group are shown below.

2) We respect your privacy and personal information

We respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with our Privacy Notice, to protect your personal information and to keep it confidential, even when you are no longer our customer.

We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 ('ECT Act'), which govern your right to having your personal information kept private.

We briefly outline these principles below:

• We will only collect, disclose, collate, process and store your personal information with your express written permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required.
• We will disclose in writing, the specific purpose for which we collect, disclose, collate, process and store your personal information. We will also keep a record of that personal information and the specific purpose for which we collect it.
• We will not collect, disclose, collate, process or store your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express written permission to do so, or unless we are permitted to do so by law.

3) Some general rules we apply to keep your trust

• Different interactions with us will need different levels of personal information disclosure. If you are unsure or uncomfortable with the reason why personal information is needed, feel free to obtain clarity before disclosing that personal information.
• Our Privacy Notice will indicate the purposes for which your personal information is collected, used and shared.
• We will always process your personal information legally and in a manner either allowed or required by law. If needed, we will ask for your consent.

4) Who does our Privacy Notice apply to

Our Privacy Notice is applicable to individuals and entities and applies to the processing of personal information or special personal information.

What do these words mean in terms of our law?

• Personal information is information that can be used to identify you, like your name, surname and identity number.
• Special personal information is sensitive personal information that can be used to identify you and receives some extra protection in law, for example your health or race.
• A juristic person is a company or an entity that has a separate legal personality from you.

5) When will we process your personal information

We will only process your personal information if it relates to our business activity AND

• You or your guardian/parent consented; or
• The law permits/requires; or
• To protect your legitimate interests, ours or another person’s.

6) When will we process your special personal information

The grounds are the same as those for processing of personal information and could also include:

• For statistical or research purposes
• When it is needed to identify you
• To determine insurance risk
• To create, use or protect a right in law

7) When and where do we obtain personal and special personal information

FROM:

• You
• Your use of our solution-like products and services or channels (app and website)
• Your interactions or engagements with us (telephone, letters, e-mail and social media)
• Information you have shared on public platforms
• Third parties (partners, rewards programme partners, marketing list providers and dealers)
• Other members of the FirstRand Group, its associates, affiliates, appointed partners and agents

8) Third parties from whom we can obtain your personal and special information OR whose personal and special personal information we can obtain from you

• Your spouse (where the solution, like a product, is jointly used), employer or dependants
• People whom you permit to have your personal and special personal information for example, dealers
• Attorneys, debt collectors, tracing agents and other people who assist in enforcing agreements
• Persons who enable payments
• Insurance brokers and other financial institutions
• Courts or Tribunals