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MOTOVANTAGE
Cookie Notice

Introduction

This Cookie notice applies to the FirstRand Group. MotoVantage is a subsidiary of FirstRand Bank Limited. A simplified group structure highlighting some of the group’s major subsidiaries and businesses is shown in our Privacy Notice

What is a cookie?

A cookie is a small data text file sent from our website and stored on a device (like a computer or mobile phone). It helps the website to remember information about the device and how the user of the device used the website. We do not necessarily know who the user of the device is but rather the behaviour performed from a device. Multiple users of the same device would not necessarily be distinguishable from each other. However, cookies could be used to identify the device and if the device is linked to a specific user, the user would also be identifiable. For example, a trusted device registered to an App. If you wish to block or restrict cookies you can do so using the browser settings on your device.

Types of cookies:

There are two main types of cookies used on our website:

  • Session Cookies: Session cookies allow us to recognise the device within our website as the user navigates from page to page. When you close your browser, these cookies are deleted.
  • Persistent Cookies: These cookies, which are also referred to as permanent cookies, record the user’s choices and preferences when the user visits a website. It is stored on your device until it expires or you choose to delete it.

Third party cookies:

Cookies can be first party cookies, which are owned and created by us. It can also be third party cookies which do not originate from our website but from an external third party. We may use third party cookies for example, when we use browser cookies to provide statistical data (such as the number of visitors to a site) which enables us to enhance our website. Another example of when we may use third party cookies is where we engage third parties to help us deliver advertisements and other online communications. They collect and use information about our users to help us understand the offers, promotions and types of advertising that is most appealing to our customers.

 

NEED ASSISTANCE
Let Us Call You Back

In order for us to provide you with an accurate quote, please select your vehicle details in the easy to use, drop down menu below. Should anything be unclear and you would like to speak to a consultant, click the CALL ME button and we'll phone you.

Is your vehicle financed?
Does your vehicle have any non-standard modifications?
Do you have Comprehensive Insurance?
Does your vehicle have a full-service history at a Franchise dealership?
Does your vehicle have a full-service history at a RMI approved dealership?
Can you confirm that all 4 tyres have more than 1mm thread
Is your vehicle used for Commercial Use?
Were any modification done to the vehicle suspension, tyre and rims

 

 

Why do we use cookies?

Cookies may be used for, amongst other things:

  • Fraud, financial crime and other crime prevention, detection and reporting;
  • Managing and improving security for us and you;
  • Various analytical reasons like how users use our website so that we can make improvements;
  • Marketing and advertising, for example to decide which solutions (goods, products, services or rewards) you may be interested in and to customize marketing on various applications and websites; and
  • Recognition of users of our website or devices which return to

The use of cookies allow us to customise and personalise the users’ experience of our website.

What happens if you disable cookie functionality?

You can limit the collection of your user information by disabling cookies or by clearing the browser history on your device. You may experience limited functionality if your browser does not accept cookies. This may result in a diminished customer experience.

Important things to note:

  • Cookies only store information from your browser and it cannot access data on the users’ device.
  • Cookies are text files therefore it cannot send viruses to the users’ device.
  • If more than one user uses a device, the experience of our website would be customized based on the behaviour of all the users.
  • If you disable cookies it will not delete previous cookies collected, but it will stop new cookies from being collected.

View Cookie Notice here

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Customer Care & Claims

Asist Motorite 087 312 1079
Asist SMART 087 312 1079
Asist Streamline 087 312 1083

Log a Claim
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In order for us to assist you to log a claim, please complete the form below. Should anything be unclear or you would like to speak to a consultant, click on the NEED ASSISTANCE button below and we’ll phone you.

Policy
Mandatory information and documents required to log your claim
Please indicate on the diagram below where the damage occurred by clicking the affected area

Required photos must be provided before you can continue:

  • Vehicle license disc
  • One photo of the damage at arm's length from in front of the damaged area, and
  • One photo at an angle from each of the left and right-hand sides of the damaged area

1 General damage area

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2 General damage area

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3 General damage area

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4 General damage area

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5 General damage area

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Confirm Claim Details

 

WELCOME

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Get a Quick Quote

In order for us to provide you with accurate quotes, please answer the following questions, as this will determine the information required for your quotes:

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Are you interested in a Service Plan?
Are you interested in Scratch & Dent Cover?
Are you interested in Tyre & Rim Cover?
Are you interested in Financial Cover?
Financial cover includes Shortfall Cover, Deposit Protection Cover and Credit Life Cover

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Vehicle Information

Please provide us with the following mandatory information

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No models were found for the selected year and make. Please check if your vehicle make and year is correct.
Vehicle Identification Number that you can find on your license disc.
Is your vehicle used for Commercial purposes?
Does your Vehicle have a full service history?
Does your vehicle have any non-standard modifications?
Can you confirm that all 4 tyres have more than 1mm thread?
Were any modification done to the vehicle suspension, tyre and rims?
Vehicle Financed?
Comprehensive Insurance?

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MANDATE ACCEPTANCE

Banking Details

Please provide us with the following mandatory information in order to generate your Direct Debit Mandate form in acceptance of the product

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Account Type
Your cover start date will be the same as your debit order date
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An email with a copy of your debit order mandate is on its way. For any queries please contact our call center at 087 312 1076
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MotoVantage

Customer Self Service

Please note that all Trucks are excluded from these requests, if you need assistance in Truck policy please select "Need Assistance" button below.

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In order for us to assist you with your request, please complete the form below.

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